Just want to tell you that my necklace arrived safe and sound!
My colleague had only just queried the hour before if it had arrived, and kind of raised an eyebrow if I was worried as it hadn’t. I was confident. Then, literally one hour later, I got an email from our mailroom. The smile, the joy. It was exciting. I raced down [hall] and into the lift to get to the mailroom. (I had our mailroom on alert of an important delivery that I was expecting from the US from the day I pushed the “Purchase” button, and each day [the mailroom] was kind enough to say, “Nothing yet, I am afraid.”)
When I got back to my desk, I opened the parcel (present to myself). My colleagues and I all enjoyed each tear and rip to get to the necklace. Oh, my goodness how big and heavy it was! I don’t think I was expecting that, but I really, really love it! I tried it on and it looks fabulous and fits just right and sits perfectly. We all tried it on. The experience was fun and exciting.
I thoroughly enjoyed the whole experience…
Looking on your website - the many oohs and ahhs when seeing each piece.
The pain of the decision but also knowing you made the right decision - you couldn’t not as they are all very beautiful - lovely mix of colours, vintage pieces, style and creativity.
The arrival, with the fun unwrapping.
The first outing, when all the compliments come.

—excerpted from a letter from Jacqui, a dear customer in Australia, who made us blush and smile with her incredibly kind and fun description of receiving her jewels by mail